Category Archives: Business

Practical use of the Human Spirit

Sherwin Nuland speaks of hope and the indomitable “Human Spirit”.  About half way through he makes the statement “The world will not be saved by the internet, it will be saved by the human spirit”. This is as true now as the day the first humans learned to draw, the printing press was invented, and the first telephone conversation took place.

At the end of the Cuban Missile Crisis, Nikita Khrushchev’s Human Spirit was what “Saved the World”. However, without the technology of Radio, the message that he was ordering the pull out of missiles from Cuba it would never have been delivered fast enough to have had any practical effect.

Without Tesla and Marconi I may not be here to write this blog. This all goes to show that we all have our part to play and communication is the key.

What motivates you?

The following is a TED talk by Dan Pink.  Sixty years ago Edward Deming understood the strange counter-intuitive results of experiment Dan explains and railed against the motivational techniques being used in business. Are we finally coming of Age?

Twelve and a half minutes minutes in he speaks of Autonomy, Mastery, and Purpose.

The business tools to to help proceed down this new path are being invented now.

Kahatika is that tool.

The Festive Season

It’s an interesting time of year to observe human behaviour. All the monotheistic religions are having or recently have had a major event in their calendar. That seems to put a perceivable buzz in the air that effects us all, regardless of whether we have a faith or not. It manifests in lots of ways, not all good. Stress, violence, suicide all go up at a time when we practice rituals designed for us to engage in positive things like Love and Compassion. Both reason and faith in a benevolent higher power has us wonder at the irony of these strange statistics.
Is there only so much love in this world to go around? Do some people experience the joy of the festive season at the expense of those who experience negative feelings?
Is it something to do with the ways we are executing our rituals? Has social evolution of rituals over thousands of years improved the system?
Is this part of some Darwinian evolution model where the way we act at a given time of year, strengthens those in society where its to our species advantage for them to survive and weakens those detrimental to our species?

What is it that we do at this time of year?
A lot of time is spent in and around the act of giving. Obviously when there is a lot of giving happening there is a whole bunch of receiving also happening. The process itself generates expectation, and leads to contemplation on fairness and justice.
Does this contemplation on fairness and justice cause our stress, violence and suicide rates to go up? Is anger and despair generated as a consequence of additional time to make a comparative analysis on our lot in society? Some of us count our good fortune and it just doesn’t stack up with our expectations?

Perhaps our ritual of giving needs to be reassessed? Maybe a small tweak to the system to de-emphasize cause and effect in the giving process would be in order?

A return to anonymous giving?

Ok, I’ll bite

Thought I’d take a few minutes to answer Seth Godin’s survey to see if I could get more clarity on what I’m doing with Kahatika.

From his latest blog 8 questions and why we get

  • Who are you trying to please?
    • Myself
      Why? – Highest in the hierarchy of needs, Self-actualisation

  • What are you promising?
    • To “Save the World”
      Why? – Seemed like a fun problem to sink my teeth into. Better question; Why not?

  • How much money are you trying to make?
    • Trillions
      Why? – Because money engages peoples interest. Vast amounts of money will have them asking why?

  • How much freedom are you willing to trade for opportunity?
    • Not much now, as I get older more and more
      Why? – Life is a journey not a result and I have a plan that makes a large loss of freedom unnecessary

  • What are you trying to change?
    • Business
      Why? – Because it’s the most powerful card in the deck

  • What do you want people to say about you?
    • He gave it a go
      Why? – Hope that they may emulate

  • Which people?
    • All people
      Why? – Everyone has something to contribute

  • Do we care about you?
    • Probably not yet
      Why? – You, as of yet, don’t have an acceptable, safe way to practice compassion

Distillation of Information

Watching the World Debate on the BBC last night I noted co-winner of the Nobel prize for physics 2009 Willard Boyle’s take on the internet.

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Like him I often find the Internet Plaghh!

His idea of entrusting organisations to distill information for human consumption is a little bit like entrusting a government formed through representative democracy.

None of us have time to sift through the vast amount of information to come up with an informed opinion on science. Take climate change science as a case in point. In the end we have to trust the system. Deep inside all humans we search for love and truth and therefore, unfettered, the scientific process will eventually deliver something closer to the truth than we previously had.

Now if I could just figure a trustworthy method of distilling the wisdom inherent in our most powerful change agent, business.

Constant Improvement in Conscience

Our biggest change agent “Business”, develops, causing society to progress in some direction or another, for what seems like more and more inexplicable reasons.
Surely as a society it would be great to have confidence that our most powerful change agents are doing what they do for admirable reasons?

According to a new study by Badenoch & Clark, claims that 83% of employees think their employer lacks proper commitment to corporate social responsibility. In fact, 28% dismissed their companies’ efforts as nothing more than a box-ticking exercise.

The case could be made that poor internal communications are responsible for this interesting statistic. The employees just don’t know what is in the heart of their power brokers?
A more probable answer is that the employees are in fact the most reliable source of true understanding of the heart and mind of an organisation.

Either way, a method of constantly measuring that heart and mind, that doesn’t require expensive surveys by expensive consultants would seem sensible.

Spreading Dangerous Ideas

I’ve just read a blog by Seth Godin about Protecting vs Spreading Ideas. The moral of his blog, as far as I can tell, is; “Get good at what you do”; “Spread your Ideas Freely” they belong to everyone.

I agree with this philosophy but have often agonised over possible exceptions to this rule.

Lets take a hypothetical rewrite of History.  Lets say Rutherford split the atom and kept it to himself, he went on to do a few more experiments and discovered in isolation the power that could be obtained from such activity and kept it to himself. Pondered a bit more he decided to try the reverse of splitting the atom and discovered that fusing together atoms was even more powerful than splitting them. He still didn’t tell anyone. Experimented a bit more and came up with a working fusion reactor. This he told. In fact he gave building instructions, that an idiot could follow, to every country in the world.

Japan now had the energy they previously went to war over, no nuclear bomb got dropped, in fact it never got invented because there was no need for it.

Now lets assume instead that anywhere along this time line that Rutherford dies taking his ideas to his grave.

No splitting of the atom, no discovery of fission, again, no bomb.

OK I’m not a science historian. I have no knowledge of how long it would have been before someone else would have discovered the splitting of the atom bringing the world through the sequence of discoveries that have got us to where we today rather than the impossible events that lead to my Utopian scenario. It does however illustrate the possible need for exceptions and why I spend time agonising over it.

Are nanotechnology ideas going to progress or harm humanity’s  progress? How about genetic engineering? Biotech?

Was the letter, sent to the American President, which sparked the Manhattan Project, and signed by Albert Einstein, an exception to the rule?

History documents Einstein’s  anguish over the decision to send that letter.

Exercising Wisdom

I have found much to my dismay that if I stop exercising my muscles I get weaker and less capable of doing the physical things I used to do.

The opportunity to do physical exercise outside of the time I spend swapping my time for money is getting greater and greater. There are no end of things being invented to make physical exercise more convenient, exciting and fun. With participation undoubtedly they would make me stronger, yet I am less physically fit than I have ever been.

In days gone by I worked on Farms, building, mowing lawns doing all manner of physical activity. I was fit, happy and healthy. I now work in an office in front of a computer getting fatter and less healthy.

My switch from physical work to more sedentary work shows me the value and need of practicing the physical.

I’ve been wondering if the same principle applies to Wisdom.

Are the systems we implement in business and society taking away the necessity to practice wisdom and thereby making us less wise?

Barry Schwartz gives a TED talk where he gives examples of systems creating barriers to the practice of Wisdom.

Perhaps we need to be designing systems which promote the practice of wisdom. With practice, perhaps we can turn the tide on what is seemingly a collective loss in this area.
Along side our fight against obesity, should we be fighting against this loss? If so, what are the new set of tools to help us with this fight. Kahatika?

Update: Barry has released a little more on the subject. Still no definitive answer to how to ensure more practical wisdom. He does touch on changing the system though.
This is what Kahatika does.

Not for Love nor Money?

I seem to concerned about Love but what is my concern for Money?

Ahh! I see, you’re a conspiracy theory nut blaming the banking industry  and big business for the woes of the world!

Not at all, just trying to reveal just how controlling the money system is, and how that impacts on our ability to exhibit Love and Compassion.

If after pondering the Money as Debt concept for a while, it may seem hopeless.

Then again a tiny tweak to the system may just reverse that hopelessness……who knows?

Here are a few clever people who appear to be wondering about the solution.

Lionel Barber, Alain de Botton ,Simon Schama, Charlie Mayfield, Stefan Stern, and Noreena Hertz have their say

Seems like something needs to be done, exactly what still eludes them.

Robin Hood Tax
Take from the Rich to give to the Poor

Symptoms of Love

“The world would be saved if we could just love one another.”

An airy fairy statement used by hippies and dreamers?

No matter how true the statement may be, it is hardly a pragmatic plan of attack to “Save the World”.

Defining love is difficult in many ways. It’s association with sexual intimacy, and it’s broad context of use where many contexts are deemed socially unacceptable to even have a hint of that association, make in depth discussion of love uncomfortable for many.

  • Love your spouse
  • Love your Children
  • Love your Parents
  • Love Trees
  • Love a Business Idea
  • Love a good Steak
  • Love your God

There are so many different contexts where the word Love is used that it is impossible to determine if the world is increasing or decreasing in it’s level of Love.

In science, technology and business, when you have something you wish to measure, which is seemingly unmeasurable, you look for substitute characteristics, or if you are lucky, a substitute characteristic, which correlates strongly. Then you measure that. Interventions can then be trialled and reasonable assumptions on those interventions’ success or failure can be made from the analysis of data. Society moves in some direction or another as a result.

Pretty simple stuff, but what would be a measurable substitute characteristic for Love? I guess we are looking for an indicator or a “Symptom of Love”.

Furthermore perhaps we are looking to build the technology to provide the interventions, measure the results, analyse the data, and rework the interventions where appropriate to maximise the love.

Perhaps if this helped us practice the Symptoms of Love we could and would, over time, generate genuine love.

Use the old “Fake it until you make it” technique of self improvement on a global scale.

Now if I just had such a thing……….I reckon I’d call it Kahatika.